Entrepreneurs & Owners | FocalPoint Canada

How to Be a Better Leader – Say Goodbye to These 3 Management Habits

by FocalPoint Business Coaching of Canada on August 21, 2019 with No Comments

There’s no denying that there’s been a change, an evolution, in the business world – especially when it comes to the relationship between an organization and its employees. As employees’ needs, values and expectations shift, employers are increasingly recognizing that they must adapt to the modern workforce if they’re going to attract and retain top-quality employees. One element of that adaptation is welcoming opportunities to help each manager be a better leader. Why Leadership Styles & Management Habits Matter We … Read More

Uncover Lost Profits in 6 Steps – The Power of Strategic Business Units

by FocalPoint Business Coaching of Canada on August 6, 2019 with No Comments

We’d all probably agree that diversifying your company’s product lines or service offerings is a good idea, but there’s also a risk that accompanies multi-product/multi-service business models. It can be become incredibly challenging to maintain a clear view of what’s working (or not) when it comes to individual products/services, so it becomes harder to make well-informed, targeted decisions. That’s where Strategic Business Units come into play. The concept of Strategic Business Units (SBUs) centers around the idea that each product … Read More

Achieve Your Goals Faster with the Guaranteed Success Formula

by FocalPoint Business Coaching of Canada on July 17, 2019 with No Comments

There’s no doubt that, at some point in your professional journey, someone has stressed the importance of setting goals – and rightfully so. Well-crafted goals are essential for getting you from where you are today to where you want to be in the future. However, if you’re like most of us, you can probably point to multiple times where you set some goals but lost track of them in the weeks that followed. It’s time to shift your mentality from … Read More

The 2 Most Overlooked Secrets to Customer Satisfaction (and Employee Engagement)

by FocalPoint Business Coaching of Canada on July 10, 2019 with No Comments

From small business owners to CEOs of global corporations – we’re all searching for ways to develop a growing, loyal base of customers. After all, logic says that the more satisfied customers you have, the better your bottom line will be. And, while that’s not wrong, this type of anecdote doesn’t provide any answers to the question on all of our minds: how do I maximize customer satisfaction? Back in 2001 – when Continental Airlines was transforming from one of … Read More

Sales Secrets: How a Unique Selling Proposition Increases Conversions

by FocalPoint Business Coaching of Canada on June 19, 2019 with No Comments

In every sales effectiveness training program, sales professionals learn that customers don’t buy products/services – they buy solutions to their problems; they buy excitement; they buy hope. And yet, many business and sales leaders continue to position their messaging from the company’s perspective. By identifying your competitive advantage and using it to craft a unique selling proposition, you begin to unlock messaging that not only resonates with your customers but also prompts action. What is a Unique Selling Proposition (and … Read More

A Mission Statement: Your ‘North Star’ for Navigating Success

by FocalPoint Business Coaching of Canada on May 22, 2019 with No Comments

Do you feel like your business is lacking direction? Are you finding it challenging to inspire loyalty and commitment from your employees? Does your team understand what your company does and what it stands for? Do you? A mission statement provides the guidance and direction necessary to achieve ultimate success while instilling a sense of meaning and purpose throughout your organization – aligning the everyday work with the bigger picture. To put it another way, if your strategic plan is … Read More

Simplify Employee Reviews: 6 Steps for Effectively Tracking Performance

by FocalPoint Business Coaching of Canada on May 8, 2019 with No Comments

Despite the growing push towards using on-going coaching conversations to promote a more engaged workforce, annual or semi-annual employee reviews continue to be a key tool for many organizations who aren’t ready to make the transition. Preparation for this formal process often feels tedious, and both managers and employees often find the resulting discussion to be uncomfortable. But it doesn’t have to be! Most often, preparing for employee reviews feels tedious because most of us don’t have a record of … Read More

The Coaching Mindset: 5 Steps for Becoming a Highly Effective Manager

by FocalPoint Business Coaching of Canada on May 1, 2019 with 2 Comments

The most critical function of your company’s management team is to help employees and staff strategically navigate the workload – systematically completing tasks and achieving goals. That means that your organization’s success is largely dependent on each manager’s ability to maximize the productivity of their subordinates. By teaching supervisors about the difference between a managing versus coaching methodology and embracing a “coaching mindset” throughout your organization, you’ll find that you’re not only building a team of highly effective managers, but … Read More

3 Strategic Planning Myths That May Be Holding You Back

by FocalPoint Business Coaching of Canada on April 24, 2019 with No Comments

What C-suite executive doesn’t love the words ‘strategic’ and ‘planning’? After all, strategic implies an outlet for you to apply your business acumen and carefully honed skills, and planning gives you a sense of control over future outcomes. It’s no wonder ‘strategic planning’ has become such a predominant buzzword across all industries. Unfortunately, as strategic planning continues to become an increasingly mainstream topic, some common myths and misconceptions have taken root in the business community – and are holding many … Read More

Decoding DISC Assessments & Building More Productive Teams

by FocalPoint Business Coaching of Canada on April 17, 2019 with No Comments

An increasing number of business owners, CEOs, and senior managers are embracing the transformational impact of behavioural assessments for achieving goals related to more successful hiring practices, more cohesive internal teams, improved communication patterns and more. DISC Assessments (by TTI Success Insights®) are one of those powerful tools – designed to help you objectively assess and navigate individual behaviours and preferences in order to build the highest performing teams possible. What Are DISC Assessments? The DISC Assessment is an inventory … Read More

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