Team Development | FocalPoint Canada

A Step-by-Step Guide for Creating Success Strategies

by FocalPoint Business Coaching of Canada on August 28, 2019 with No Comments

It’s pretty safe to say that every business leader (and up-and-coming professional) wants to succeed in their role – but that doesn’t happen by accident. If you’ve looked around and wondered if others knew some “success secret” that you simply aren’t privy to, you aren’t alone. The truth of the matter is that those high-producing, goal-achieving colleagues have likely put a great deal of thought into their success strategies. Getting Started: The 7 Success Principles In a recent post, we … Read More

Effective Leadership: 5 Ways to Help Employees Be Their Best

by FocalPoint Business Coaching of Canada on August 13, 2019 with No Comments

A manager’s job is a hundred times easier when his or her team operates like a well-oiled machine, but that level of teamwork and engagement doesn’t happen by accident. Effective leadership centers around the ability to unleash the potential of each team member – to coordinate their skills and channel their enthusiasm in a way that maximizes the team’s productivity. If you don’t innately understand how to do this, have no fear – you aren’t alone. Effective leadership skills are … Read More

The 2 Most Overlooked Secrets to Customer Satisfaction (and Employee Engagement)

by FocalPoint Business Coaching of Canada on July 10, 2019 with No Comments

From small business owners to CEOs of global corporations – we’re all searching for ways to develop a growing, loyal base of customers. After all, logic says that the more satisfied customers you have, the better your bottom line will be. And, while that’s not wrong, this type of anecdote doesn’t provide any answers to the question on all of our minds: how do I maximize customer satisfaction? Back in 2001 – when Continental Airlines was transforming from one of … Read More

4 Core Employee Needs & Their Role in Employee Engagement

by FocalPoint Business Coaching of Canada on June 26, 2019 with No Comments

It’s probably safe to say that most business leaders understand (at least anecdotally) that there’s a direct link between employee engagement, individual productivity and the company’s overall success. Strategies for increasing employee engagement attempt to bridge the gaps between these three elements, so your employees become more invested and fulfilled, your teams achieve their goals more consistently and your company delivers more efficiently on its promises. In their 2017 State of the American Workplace report, Gallup estimated that only 33% … Read More

Simplify Employee Reviews: 6 Steps for Effectively Tracking Performance

by FocalPoint Business Coaching of Canada on May 8, 2019 with No Comments

Despite the growing push towards using on-going coaching conversations to promote a more engaged workforce, annual or semi-annual employee reviews continue to be a key tool for many organizations who aren’t ready to make the transition. Preparation for this formal process often feels tedious, and both managers and employees often find the resulting discussion to be uncomfortable. But it doesn’t have to be! Most often, preparing for employee reviews feels tedious because most of us don’t have a record of … Read More

Decoding DISC Assessments & Building More Productive Teams

by FocalPoint Business Coaching of Canada on April 17, 2019 with No Comments

An increasing number of business owners, CEOs, and senior managers are embracing the transformational impact of behavioural assessments for achieving goals related to more successful hiring practices, more cohesive internal teams, improved communication patterns and more. DISC Assessments (by TTI Success Insights®) are one of those powerful tools – designed to help you objectively assess and navigate individual behaviours and preferences in order to build the highest performing teams possible. What Are DISC Assessments? The DISC Assessment is an inventory … Read More

4 Practical Problem-Solving Techniques for Today’s Business Leaders

by FocalPoint Business Coaching of Canada on April 15, 2019 with No Comments

Business leadership success is dependent on your ability to identify problems, formulate solutions and communicate effectively with your team. However, we all know this can feel ‘easier said than done.’ By learning to implement these practical problem-solving techniques, you can become a more impactful (and more trusted) business leader. Step 1. Get an Accurate Diagnosis You can’t find a solution to a problem if you don’t (first) identify that there is an issue and (second) understand the details of that … Read More

Get Motivated: Goals, Obstacles & Creative Thinking

by FocalPoint Business Coaching of Canada on February 19, 2019 with No Comments

The most effective business leaders embrace curiosity, adaptability and vision – qualities that rely on creativity. So, it’s not surprising that there’s a close correlation between business success, innovation and creative thinking. Business leaders who nurture creativity as a key leadership skill are more likely to embrace potential over problems and opportunity over opposition. In other words, creative thinking arms you with all the reasons to act, while freeing you from the self-imposed and unwarranted limitations that often take root … Read More

5 Leadership Tips to Improve Internal Communications

by FocalPoint Business Coaching of Canada on January 22, 2019 with No Comments

All business owners and executives want to build a highly engaged workforce of efficient, energized and loyal employees, but that’s easier said than done. While many leaders search for quick fixes, we understand that the key to unlocking increased productivity and a thriving team-oriented culture is more time-honored than trendy – the key is to improve your internal communications. If you’re concerned because communication isn’t your strongest-suit, you’re not alone. Communication skills are learned. Just like sales techniques or time … Read More

Could Zero-Based Thinking Increase Your Profits?

by FocalPoint Business Coaching of Canada on January 15, 2019 with No Comments

Have you ever found yourself questioning why every department seems to perform routine tasks a little (or a lot) differently? Often times, processes are developed out of necessity instead of being crafted strategically. The result is a patchwork of systems, processes, and policies that are inconsistent and inefficient. Instead of accepting a stagnant mentality of ‘this is the way things are done,’ an increasing number of executives are leveraging Zero-Based Thinking – a powerful business leadership tool that encourages … Read More

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