The 2 Most Overlooked Secrets to Customer Satisfaction (and Employee Engagement)

The 2 Most Overlooked Secrets to Customer Satisfaction (and Employee Engagement)

by on July 10, 2019 with No Comments

From small business owners to CEOs of global corporations – we’re all searching for ways to develop a growing, loyal base of customers.  After all, logic says that the more satisfied customers you have, the better your bottom line will be.  And, while that’s not wrong, this type of anecdote doesn’t provide any answers to the question on all of our minds: how do I maximize customer satisfaction? Back in 2001 – when Continental Airlines was transforming from one of … Read More

Decoding DISC Assessments & Building More Productive Teams

Decoding DISC Assessments & Building More Productive Teams

by on April 17, 2019 with No Comments

An increasing number of business owners, CEOs, and senior managers are embracing the transformational impact of behavioural assessments for achieving goals related to more successful hiring practices, more cohesive internal teams, improved communication patterns and more. DISC Assessments (by TTI Success Insights®) are one of those powerful tools – designed to help you objectively assess and navigate individual behaviours and preferences in order to build the highest performing teams possible. What Are DISC Assessments? The DISC Assessment is an inventory … Read More

Consult a Certified Coach Today at No Obligation!

Get Started